At SIMO MARBLE & CONSTRUCTION LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website or services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and address when you fill out forms on our website or communicate with us.
• Project Information: Any details you provide regarding projects or inquiries.
• Technical Data: IP address, browser type, location, and details about how you interact with our website (through cookies and analytics tools).
• Payment Information: When applicable, we may collect payment details to process transactions, though this data is typically handled by secure third-party payment providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To respond to your inquiries, provide quotes, and manage projects.
• Marketing Communications: To send you updates, newsletters, or information about our services, if you have consented to such communications. You can opt out at any time.
• Improving Our Website: To analyze user behavior and improve the functionality of our website.
• Legal Obligations: To comply with any legal requirements, such as tax or contract laws.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted service providers (e.g., IT support, payment processors) who help us deliver our services. These providers are contractually obligated to keep your data secure and use it only for the intended purpose.
• Legal Compliance: We may disclose your information if required to comply with legal obligations, such as responding to a court order or government request.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, use, or disclosure. This includes secure servers, encryption, and access control.

However, while we strive to protect your personal data, no system is completely secure, and we cannot guarantee the absolute security of your information transmitted through the internet.

5. Your Rights Under GDPR

As a resident of the UK or the EU, you have specific rights under the General Data Protection Regulation (GDPR) regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.
• Right to Data Portability: You can request that we transfer your data to another service provider.
• Right to Object: You can object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us using the details below.

6. Retention of Your Data

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted.

7. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how users interact with our site, allowing us to improve functionality and tailor content.

• What are Cookies?
  Cookies are small text files stored on your device when you visit a website. They can be used to remember your preferences, analyze traffic, and provide personalized content.

• Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality.
  • Analytical/Performance Cookies: Help us understand how visitors use our site and improve its performance.
  • Functionality Cookies: Enable personalization and remember your preferences.

• Managing Cookies:
  You can manage or disable cookies through your browser settings. However, disabling cookies may impact the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such external sites. We encourage you to review their privacy policies before providing any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and, where appropriate, we will notify you by email. Please check back regularly to stay informed of updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

SIMO MARBLE & CONSTRUCTION LTD
Email: info@simomc.co.uk
Mobile: ⁦+44 2035764971
Phone: ⁦+44 7305 897894⁩